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• Hatfield
• Posted 19th Mar 2010
• 
• Posted by: Nestor Healthcare
• Salary: £20,000 to £25,000
• Job Type: Permanent
• Reference: IT
• This job has been viewed 154 times since it was posted.

Job Description

Networks & Telecoms Technician

The post holder will be a Networks and Telecoms specialist working within a small group of technical specialists, who collectively have responsibility for providing efficient network and telecoms support and reliable operations to Nestor Healthcare Group. A realistic, pragmatic, ‘can do’ attitude is essential. Reporting to Network & Telecoms Manager.

The post holder will be expected to liase with all IT & Project Managers to:

Assist in any specific project work that requires input from the Networks and telecoms team

The post holder will be expected to meet regularly with the Network & Telecoms Manager and work particularly closely with all other members of the Networks and Telecoms Team.

SPECIFICS:

The post holder will be responsible for day-to-day running of the following:

• €¢ NHG wide area network, requiring an understanding of networking needs and associated WAN technologies, whether located in Hatfield or elsewhere in the NHG organisation;

• €¢ NHG local area networks, requiring an understanding of networking needs and associated LAN technologies, whether located in Hatfield or elsewhere in the NHG organisation – This includes remote branch setups and relocations;

• €¢ NHG Telecommunication’s infrastructure, understanding IP telephony and legacy analogue phone systems;

• €¢ File and Print servers running Windows and related technologies, including domain and IP strategies;

• €¢ Action and resolve Service Desk problems that have been escalated to the Networks & Telecoms Team;

• €¢ Create Procedural documentation of resolutions of commonly accruing problems;

• €¢ Provide a report on activities and plans to the Network & Telecoms Manager. Procurement of Mobile devices and Data cards.

REQUIREMENTS:

Necessary:

• €¢ Good inter-personal skills, including the ability to converse will all levels of management and staff;

• €¢ Enthusiasm, and strong hands-on, can-do approach;

• €¢ Service orientated – committed to improving the organisation;

• €¢ Excellent level of personal organisation;

• €¢ Highly self motivated and excellent time management;

• €¢ Policy and procedure development;

• €¢ Willing to travel – including occasional short stays away from home;

• €¢ SLA Compliance;

• €¢ Previous experience in a Desktop Support or Network Support Role;

• €¢ Clean and full driving licence;

• €¢ Excellent compute operating system skills - preferably demonstrated through attainment of recognised industry qualifications;

• €¢ Excellent computer/server hardware knowledge - preferably demonstrated through the attainment of recognised industry qualifications;

• €¢ Excellent computer software skills – preferably demonstrated through the attainment of recognised industry qualifications;

Technical

• €¢ PC installation/configuration skills.

• €¢ Printer installation/configuration.

• €¢ Server installation/configuration skills.

• €¢ Windows 2003 Server installation/configuration skills.

• €¢ Understanding of technical architecture – Microsoft / DNS / WINS / DHCP.

• €¢ Network fault finding skills.

• €¢ Maintain LAN switches and Routers – HP Procurve and Cisco.

• €¢ Understanding of ADSL and MPLS networks.

• €¢ Knowledge of LAN and WAN technologies, including good experience of IP networking.

• €¢ Network monitoring.

• €¢ Structured cabling – Cat V.

• €¢ Good understanding of network security.

• €¢ IP Telephony systems – preferably Mitel.

• €¢ Knowledge of Meridian/Nortel systems.

• €¢ Experience of dealing with third party suppliers.

• €¢ Symantec Backup Exec.